VERSION 1.3 · EFFECTIVE 2026-09-23
This is the agreement that governs the sale of a specific whisky cask bought directly from The Whisky Index. It applies automatically to every whisky cask purchase made through this platform — you'll be asked to confirm you've read it before you pay.
This is an agreement for the sale of one specifically identified whole Scotch whisky cask between The Whisky Index ("The Index", "we", "us") and the buyer named at checkout ("you"). Every whisky cask on this platform is our own stock: we are the seller, and this agreement is with us directly — not an introduction to a third party, and not a brokered or intermediated sale.
You are buying one whole, uniquely identified cask of Scotch whisky: the distillery, cask number, fill date (where recorded), cask type, strength and volume shown on the cask's own record page at the point of sale. The cask remains, both before and after your purchase, at the bonded warehouse named on that record. There is no pooling, fractional ownership, or shared interest of any kind: you own the entire, specific cask, and no other buyer has any interest in it.
This sale does not include physical delivery, import, or bottling of the cask to you, in any country. The cask stays exactly where it is, at the bonded warehouse, maturing under bond. If you ever want it bottled, exported, or physically moved, that is a separate, future arrangement you make directly with the warehouse holding it — not something this agreement provides or promises.
The total price confirmed at checkout is the full, final price. There is no separate itemised commission or fee disclosed to you, and no hidden additional charge — nothing else is added.
Payment is taken through our own Stripe account. A card payment is authorised at checkout but not captured until both you and we confirm handover; a bank transfer instead settles once it reaches us. We accept full, cleared payment only — no instalments, financing, buy-now-pay-later, deferred settlement, or margin/leverage arrangement of any kind.
Ownership transfer under this agreement happens in two stages, and it is important that they aren't confused. First, once both parties confirm handover on the platform, your purchase is recorded against the cask's ownership history with us — a necessary step, but on its own it is not the point at which your ownership becomes legally complete.
Second, and separately, the bonded warehouse actually holding your cask updates its own records to show you as the owner. That update, made directly in the warehouse's own records, is the step that makes your ownership real and legally complete, not the internal handover step above and not this agreement itself.
If the warehouse cannot confirm the transfer — for example, a discrepancy is found between the cask identity or owner on our records and the warehouse’s own — this stage instead resolves to rejected, not confirmed. In that situation, contact us for the current status of this cask; we review this directly and case by case, since no two such discrepancies are the same.
On the day your purchase is confirmed, our supplier issues the delivery order for your cask, and we pass it to the warehouse currently holding it for execution, the same day. The warehouse then carries out that instruction and updates its own warehouse records accordingly — the event described in Section 5 above.
Once your ownership is confirmed (Section 5), we move your cask to Campbeltown Bond at our own cost, in your name, unless it's already held there — in which case no move is needed. This is separate from, and happens after, the ownership transfer itself: moving your cask doesn't affect when your ownership became legally complete.
Campbeltown Bond records you as the owner of your cask (Section 5) and will set up your own direct account for it — separately from your account with The Index, not through The Index, and not shared with or visible to The Index. You'll have direct access to your cask's warehouse records and the ability to contact Campbeltown Bond about storage, insurance, regauging, sampling, a future transfer or bottling, or if you ever lose or need to re-request your documents.
This isn't something The Index arranges on your behalf — Campbeltown Bond sets this up with you directly and holds operational control of your cask on their side from that point on.
Section 6 describes a delivery order The Index issues to the warehouse holding your cask — an internal, warehouse-directed instruction you never hold or see. This section is about something different: anything issued or made available to you — this agreement itself, any confirmation, notification, dashboard record, or certificate.
None of those is, or functions as, a warehouse receipt, document of title, delivery order, or negotiable instrument. None can be transferred, endorsed, or presented by you or anyone else to claim, move, or release your cask, and none confers any right beyond what is stated in this agreement. The warehouse acts on your verified identity and its own current records, not on presentation of any document you hold.
Casks priced over £8,000 include 3 years of storage and insurance at Campbeltown Bond, from the date ownership transfers to you. After that — or for casks at £8,000 or under, from the start — Campbeltown Bond charges its standard rates directly to you, which we confirm before you buy. Either way, we move your cask to Campbeltown Bond at our own cost. Other warehouse services, such as regauging or sampling, aren't included.
No rate is quoted here for whenever Campbeltown Bond's own rates apply to you, because none is fixed in advance — Campbeltown Bond sets its own rates, and we will tell you what they are before you buy.
You can withdraw an offer, or decline to proceed, at any point before payment is taken. There is no cost or consequence for changing your mind at this stage.
You may ask to cancel for a full refund at any time before the sale is marked complete. The sale is marked complete automatically, and irreversibly, the moment both you and we have confirmed handover — that single event releases payment and completes the transaction, and is the exact point after which this cancellation right no longer applies. This applies however far your payment has progressed, whether only authorised or already taken. Once the sale is complete, any problem is handled under the dispute process in Section 14 rather than as a cancellation. This right is additional to, and does not affect, any cancellation or other right you have under law.
If you are resident in one of the following countries — Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Spain, Finland, Hungary, Ireland, Lithuania, Luxembourg, Latvia, Malta, Norway, Poland, Portugal, Romania, Slovenia, Slovakia — you have a further right to withdraw from this purchase within 14 calendar days of ownership transferring to you (Section 5), even after the sale is otherwise complete. A valid withdrawal within this window gives you a full refund and reverses the ownership record back to its state before your purchase. This right does not apply outside the listed countries.
To exercise this right, contact us directly.
Because we are the seller here, we hold your payment and we resolve a dispute about it ourselves. We review disputes using our own verification records and available transaction information. This is an internal review carried out by The Index, not a formal appeals process, and may result in refunding you or releasing funds to complete the sale, depending on the outcome. There is currently no separate escalation or appeal process within the platform after that decision.
Nothing in this agreement removes a right you have by law. Because we are the seller here, relevant statutory rights run directly against us.
This agreement is governed by the laws of England and Wales.
Nothing in this agreement, or anywhere on this platform, is investment advice or a promise about future value. We don't tell anyone which cask will rise in value, because nobody, including us, genuinely knows that in advance. Any price context shown is directional only, not a guarantee.